Privacy Policy

This Privacy Policy explains how Tunio collects, uses, stores, and protects information when you use the Tunio mobile application or this website. Tunio is a music-interest social product; we do not host or stream audio.

Information you provide

• Account information: email address and password credentials needed to create and protect your account.
• Profile and taste: display name, biography, avatar, favorite artists, genres, representative tracks, and player skin.
• Community content: room details, Relay entries, comments, messages, reports, blocks, and music gift records.
• Support information: messages you send to support and information you choose to include in a report or feedback request.

Information collected automatically

We receive basic technical information needed to operate the service, such as authenticated session tokens, request timestamps, app version, device platform, and error diagnostics. We do not sell personal information or use precise location tracking.

How we use information

• Authenticate accounts, maintain sessions, and provide account recovery and deletion controls.
• Calculate music-taste matches and display the communities, rooms, and Relays you choose to view.
• Deliver messages, comments, gifts, and other actions you explicitly request.
• Prevent abuse, investigate reports, protect users, and keep the service reliable.
• Respond to support requests and communicate important service or policy changes.

Music links and third-party platforms

Tunio stores song metadata and links that users submit. Tunio does not download, host, cache, or stream those recordings. A link may identify a third-party music platform, and that platform may process information under its own privacy policy when you choose to use it.

Payments and digital items

Diamond purchases are processed by Apple or Google through their in-app purchase systems. Tunio receives the platform purchase result needed to grant the purchased diamonds on the device. Store payment details are handled by the relevant platform, not stored by Tunio.

Retention and deletion

We retain information while your account is active or as needed for the purposes above. You can request account deletion from Me > Settings > Account in the app. Deletion removes your account-owned profile, taste, messages, gifts, and other supported records. Some content authored by other users, such as a message sent to you, may remain in their account context.

Your choices

You can edit your profile and taste, manage privacy settings, block or report users, hide messages from your own view, and delete your account in the app. You can contact us about privacy questions or requests at KaydenSalesky12437@outlook.com.

Children

Tunio is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and remove it where appropriate.

Changes to this policy

We may update this policy as Tunio changes. We will post the new version here and update the date above. Continued use after an update means the updated policy applies to future use.

Contact

Privacy contact: KaydenSalesky12437@outlook.com